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Category: Setup

Configuring Custom Playbooks

Learn how to parse PDF manuals into active voice simulations.

Dehurdle allows L&D administrators to upload proprietary company playbooks, sales guides, or product specification manuals directly. The simulation engine dynamically reads these parameters to configure custom AI personas.

Supported Formats & Limits

PDF, DOCX, TXT: Upload documents up to 20MB in size.
Processing Time: Files are parsed, cleaned, and context-embedded within 30 seconds.
Simulation Parameters: Once mapped, you can edit character details (accents, pacing parameters, price sensitivity).

Lumi Pro-tip on Document Ingestion

For best results, upload playbooks structured with explicit Q&A sequences, product pricing matrices, and competitive differentiator charts. The model uses these specific sections to construct objection responses during simulation calls.